Write to me and let’s talk about your ideas on generative AI, conversational agents or voice.
I am GenAI Innovation Head and Product Owner – Conversational AI & Voice at Servinform. My job is to take generative AI from the lab to production: humanized conversational agents and voicebots that actually resolve customer needs, integrated with business systems.
I design architectures with multiple LLMs (Gemini, Azure OpenAI, Claude, Llama), RAG, autonomous agents and real-time voice, and turn them into products with clear metrics: resolution, operational efficiency and customer experience.
If you are exploring how to apply conversational or voice AI in your organization, drop me a line and let’s talk.
The fastest way to reach me:
nacho@nachoconesa.com